This is the full quote by H. Gordon Selfriedge (taken from Bits & Pieces):
"The boss drives his men; the leader coaches them.
The boss depends on authority; the leader on goodwill.
The boss inspires fear; the leader inspires enthusiasm.
The boss says 'I'; the leader says 'We.'
The boss fixes the blame for the breakdown; the leader fixes the breakdown.
The boss knows how it is done; the leader shows how.
The boss says 'Go'; the leader says 'Let's go!'"
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