I've read How to Win Friends and Influence People and The Leader In You (to read my review, CLICK HERE) and so this is a refreshing and reminding course for me. Naturally, I'm not a people person. It's not that I don't love people, but people can be troublesome. In the past, I have no problem using people and influence them for my benefit but intentionally want to help and develop people? That one requires continuous learning, practicing, and humility. This book - and others like John C. Maxwell’s Winning with People - have helped me a lot As I enter the workplace and serve in the ministry, people skill is even more important. Dale asserts, "No matter what your line of work, even if it's in one of the technical professions, your degree of success depends on your ability to interact effectively with other people."
The five (5) Essential People Skills are:
#1 Rapport Building
#5 Conflict Resolution
I want to summarize each skill but after some thought, it is better if you learn it for yourself. I suggest you don’t need to read the book, just listen to the audiobook. You can get so much value from just listening. Go to YouTube for the audiobook (for personal use only), CLICK HERE.
THINK BIG. START SMALL. GO DEEP.